---
title: EV Check Plus FAQs
description: FAQs for the EV Check Plus pre-purchase report
---

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1. [ClearWatt Support](https://knowledge.clearwatt.co.uk/home?hsLang=en)
2. [EV Check Plus](https://knowledge.clearwatt.co.uk/home/ev-check-plus?hsLang=en)
3. [Troubleshooting](https://knowledge.clearwatt.co.uk/home/ev-check-plus?hsLang=en#troubleshooting)

April 24, 2026

# EV Check Plus FAQs

### **Can I check hybrid/ PHEV vehicles?**

No, our EV Check Plus is for pure EVs only.

### **Has the car been tested with this report?**

No, the performance data shown on this report (range and battery health) is an estimate. It is calculated based on a large dataset of all EVs tested with our system and compared against similar vehicles. 

### **I haven't received my report?**

Please check your spam folder. If you're still unable to locate the report, please get in contact with our team. 

### **The automatically generated odometer reading for the EV is wrong, how can I update it?**

We initially estimate the odometer reading of a vehicle based on historical data. If you have an accurate value, you can edit the reading manually by clicking into the box. 

### **If I purchased an EV Check Plus, can I test the car in the ClearWatt app?**

If you've purchased an EV Check Plus, you can also download the ClearWatt app to independently test the vehicle. This is a separate product and is charged at £39.99.

 

- [General](https://knowledge.clearwatt.co.uk/home/general?hsLang=en)
- [EV Copilot (app)](https://knowledge.clearwatt.co.uk/home/ev-copilot-app?hsLang=en#main-content)

    - [General](https://knowledge.clearwatt.co.uk/home/ev-copilot-app?hsLang=en#general)
    - [Getting started](https://knowledge.clearwatt.co.uk/home/ev-copilot-app?hsLang=en#getting-started)
    - [Recording test data](https://knowledge.clearwatt.co.uk/home/ev-copilot-app?hsLang=en#recording-test-data)
    - [Viewing results](https://knowledge.clearwatt.co.uk/home/ev-copilot-app?hsLang=en#viewing-results)
    - [Troubleshooting](https://knowledge.clearwatt.co.uk/home/ev-copilot-app?hsLang=en#troubleshooting)
- [EV Check Plus](https://knowledge.clearwatt.co.uk/home/ev-check-plus?hsLang=en#main-content)

    - [General](https://knowledge.clearwatt.co.uk/home/ev-check-plus?hsLang=en#general)
    - [Troubleshooting](https://knowledge.clearwatt.co.uk/home/ev-check-plus?hsLang=en#troubleshooting)
- [OBD Flash Test](https://knowledge.clearwatt.co.uk/home/obd-flash-test?hsLang=en#main-content)

    - [Getting started](https://knowledge.clearwatt.co.uk/home/obd-flash-test?hsLang=en#getting-started)
    - [Recording Flash Test data](https://knowledge.clearwatt.co.uk/home/obd-flash-test?hsLang=en#recording-flash-test-data)
    - [Viewing Flash Test results](https://knowledge.clearwatt.co.uk/home/obd-flash-test?hsLang=en#viewing-flash-test-results)

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